I decided to buy another reverse camera from Auto-Vox, because I saw some features that I liked more on this unit, compared to my previous model – the W2 (no longer available). ![]() Bottom line: when you have good customer service, problem solved. They provide 2 screws in case one gets dropped during fitting and disappears! It also came with another allen key. I'm charging up the replacement camera at the moment and I can then slide it onto the metal plate. The fixing plate that holds the camera in place is still stuck to the back of my van and can stay there - no need to remove it, I just need to undo a tiny screw to allow me to slide out the old camera/solar unit from the metal plate. My new solar camera has now arrived after just a few days. Vicky was informative about when the new one would be sent out to me. The monitor is fine, it's just the camera that no longer switches on. She did not hesitate to send me a replacement camera unit because I still couldn't make it work after a day of trying her suggestions. Vicky from Auto Vox was super prompt in getting back to me and was really helpful with troubleshooting suggestions. I got in touch by email with Auto Vox via their website providing my Amazon purchase order number. It could be water ingress, but I don't know. However power supply for the the camera suddenly failed in August for some reason. This is positive feedback about customer service! Here we go: Auto Vox Solar 1 pro back up camera purchased by me in March/April this year and everything worked as expected after an initial charge. Suitable for vehicles with a length up to 40 ft, like Cars, Camper, SUVs, Caravan, Truck, Trailer and Minivans. IP69 Waterproof & High Compatibility: No need to worry about the water get into your backup camera or its micro USB input port.Even in a dark environment, you can reverse easily and safely under a low-light source, such as your reversing lights. Safe Parking at Low Light Night: Upgrade Solar1pro has superior low-light vision.It delivers digital signals which will not be interfered with other devices, such as Bluetooth. Real-time image & 100% No Interference: When you’re driving, you can trigger the monitor on with an easy press and easily see what's behind your car.Besides, you could charge it via power outlet(micro usb input port). Even in the rainy season, it can last for 3 months of average use (2~3 times per day). If solar panel receives 30 mins daily exposure to the sunlight, only charge it once a year. Powered By the Sun: 3350mAh larger battery capacity.Save £150 in 3 Mins DIY: No drilling, no wiring or no professional installation skills required! To install this wireless backup camera kit, the only tool you need is a screwdriver! Even a 4-year-old boy can do it!Save the installation fee up to £150!.To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. ![]() ![]() This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.
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